Privacy Policy
Effective Date: 11 Dec 2025Business Name: MovingHelpers.caWebsite: https://movinghelpers.ca
1. Introduction
MovingHelpers.ca (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy, confidentiality, and security of personal information provided by users of our website and services. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard your information when you visit our website or submit information through our forms.
By accessing or using this website, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect personal information that you voluntarily provide when you:
● submit a booking or quote request● complete a contact form● communicate with us via email, phone, or chat● request information about services
This information may include:● full name● phone number● email address● address or move location details● service preferences● scheduling details● any additional information you choose to provide
We may also automatically collect limited technical information such as:
● IP address● browser type● device information● pages visited● timestamps
This data is collected for analytics, security, and website performance purposes.
3. Purpose of Collection
We collect and use your information solely for legitimate business purposes, including:
● responding to inquiries● providing quotes● scheduling and confirming bookings● delivering requested services● customer support● improving website performance and service quality● preventing fraud or misuse
We do not sell or rent your personal information to third parties.
4. Consent
By submitting information through our website or communicating with us, you expressly consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
You may withdraw consent at any time by contacting us. Withdrawal of consent may limit our ability to provide services.
5. Disclosure of Information
We may disclose your information only when reasonably necessary, including:
● to employees, contractors, or service providers who require access to perform services● to comply with legal obligations, court orders, or lawful requests● to enforce our terms or protect our legal rights● to prevent fraud, abuse, or security threats
All third parties receiving information are required to maintain confidentiality.
6. Data Storage and Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure. By using our website, you acknowledge and accept this risk.
7. Data Retention
We retain personal information only as long as necessary to:
● fulfill the purpose for which it was collected● comply with legal obligations● resolve disputes● enforce agreements
We may retain anonymized data for analytics and business improvement indefinitely.
8. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
● improve user experience● analyze site traffic● remember preferences
You may disable cookies in your browser settings. Doing so may affect website functionality.
9. Third-Party Services
Our website may contain links to third-party websites or tools. We are not responsible for the privacy practices, policies, or content of external sites or services.
Use of third-party services is at your own discretion.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware such information has been provided, it will be deleted promptly.
11. Your Rights
Subject to applicable law, you may request to:
● access your personal information● correct inaccurate information● withdraw consent● request deletion of your data
Requests must be submitted in writing to the contact listed below. We may require identity verification before processing requests.
12. Policy Updates
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Updates become effective immediately upon posting on this page. Continued use of the website constitutes acceptance of revised terms.